Telna

All Systems Operational

About This Site

Welcome to Telna's home for real-time information on system status and security. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Connect Platform Operational
Connect for Wholesale Operational
Whitelist Management Operational
Connect Frontend Operational
Connect API Operational
Webhook Operational
IMSI 2 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 3 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 4 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 7 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 8 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 9 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 10 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 12 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 13 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 14 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 17 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 18 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 19 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 20 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 21 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 22 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 23 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 25 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 26 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 27 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 28 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 29 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 30 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 31 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 32 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
Third Party Components Operational
Stripe API Operational
Slack Messaging Operational
Slack Notifications Operational
Freshdesk INCOMING EMAILS Operational
Freshdesk FRESHFONE Operational
Freshdesk LIVECHAT Operational
Freshdesk OUTGOING EMAILS Operational
Freshdesk WEB APP Operational
Freshdesk AGENT COLLISION Operational
Freshdesk REPORTS SERVICE Operational
Freshdesk SOCIAL Operational
Freshdesk EMAIL NOTIFICATIONS Operational
Freshdesk SEARCH Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Connect Platform Maintenance Jul 1, 2025 07:00-08:00 UTC

We will be undergoing scheduled maintenance during this time. While maintenance is in progress, you may experience brief periods of intermittent availability.
Posted on Jun 30, 2025 - 10:59 UTC

Signalling Hub MW Jul 1, 2025 14:00-17:00 UTC

We will be undergoing maintenance at this time. No connectivity intermittence is expected
Posted on Jun 29, 2025 - 19:14 UTC

USA Network Preventive Maintenance Window Jul 2, 2025 08:00-10:00 UTC

During this time, our infrastructure links will be drained undergoing maintenance.
As a result, there may be some signaling disturbances while redundancy mechanisms take over the traffic

Posted on Jun 26, 2025 - 15:44 UTC

DB corrective maintenance Jul 2, 2025 12:00-16:00 UTC

Please be advised that scheduled maintenance will be carried out during this period. Although no service interruption is anticipated,all necessary precautions will be taken to ensure continuity and minimize any potential impact.
Posted on Jun 30, 2025 - 19:50 UTC

EU PS Maintenance Window Jul 2, 2025 22:00 - Jul 3, 2025 02:00 UTC

We will be undergoing maintenance at this time. No connectivity intermittence is expected
Posted on Jun 23, 2025 - 16:20 UTC

USA Network Preventive Maintenance Window Jul 3, 2025 07:00-10:00 UTC

We will be undergoing maintenance at this time. There could be connectivity intermittence while performing the activities
Posted on Jun 26, 2025 - 15:42 UTC
Jul 1, 2025

No incidents reported today.

Jun 30, 2025
Completed - The scheduled maintenance has been completed.
Jun 30, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 06:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time. While maintenance is in progress, you may experience brief periods of intermittent availability.
Jun 27, 14:55 UTC
Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025
Resolved - Hello,

This is to update you regarding the following incident:

Incident Status: Resolved

Description: This is to update you that our roaming partner has resolved the issue.

We are closely monitoring the services and will provide updates if necessary.

Regards,
Telna Support

Jun 27, 16:57 UTC
Investigating - Hello,

This is to update you regarding the following incident:

Incident Status: Investigating

Description: Our IMSI 29 roaming partner has informed us that they are experiencing widespread service degradation on their network.

Service Impact: Devices may experience difficulties establishing new data sessions. Existing sessions remain unaffected.

They are working to resolve this issue as soon as possible. We are monitoring the progress and will keep you updated.

Regards,
Telna Support

Jun 26, 22:16 UTC
Jun 26, 2025
Completed - The scheduled maintenance has been completed.
Jun 26, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 14:00 UTC
Scheduled - We will be undergoing maintenance at this time. No connectivity intermittence is expected
Jun 23, 09:07 UTC
Completed - The scheduled maintenance has been completed.
Jun 26, 14:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 13:30 UTC
Scheduled - We will be undergoing scheduled maintenance during this time. While maintenance is in progress, you may experience brief periods of intermittent availability.
Jun 26, 13:15 UTC
Completed - The scheduled maintenance has been completed.
Jun 26, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 07:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time. While maintenance is in progress, you may experience brief periods of intermittent availability.
Jun 25, 15:09 UTC
Resolved - Hello,

This is to update you regarding the following incident:

Incident Status: Resolved

Description: This is to update you that the issue has been resolved.

We are closely monitoring the services and will provide updates if necessary.

Regards,
Telna Support

Jun 26, 02:55 UTC
Investigating - Hello,

This is to update you regarding the following incident:

Incident Status: Investigating

Description: In the last hour, we are experiencing a data service degradation, this may affect new network interactions.

Service Impact: Devices may encounter issues with new connections.
Existing sessions remain unaffected.

We are working to resolve this issue as soon as possible and will keep you updated.

Regards,
Telna Support

Jun 26, 02:30 UTC
Completed - The scheduled maintenance has been completed.
Jun 26, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 22:00 UTC
Scheduled - We will be undergoing maintenance at this time. No connectivity intermittence is expected
Jun 23, 16:20 UTC
Jun 25, 2025
Completed - The scheduled maintenance has been completed.
Jun 25, 21:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 20:00 UTC
Scheduled - We will be undergoing maintenance at this time. There could be connectivity intermittence while performing the activities
Jun 18, 14:25 UTC
Jun 24, 2025
Completed - The scheduled maintenance has been completed.
Jun 24, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 14:00 UTC
Scheduled - We will be undergoing maintenance at this time. No connectivity intermittence is expected
Jun 23, 09:07 UTC
Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025
Completed - The scheduled maintenance has been completed.
Jun 20, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 22:00 UTC
Scheduled - Dear Valued Partner,

We would like to inform you of an upcoming scheduled maintenance activity on one of our Signal Transfer Points (STPs) as part of a major system update.

Purpose of Maintenance:
This update is part of our continuous efforts to enhance the stability and performance of our signaling infrastructure.

Expected Impact:
While traffic and signaling load will be dynamically managed by our redundant STP nodes, intermittent connectivity may occur on affected links during the maintenance window. This could translate into delayed times to latch on the network or SMS services.

We appreciate your understanding and cooperation as we work to improve our services. Please do not hesitate to contact our NOC should you require further information or assistance during the maintenance window.

Jun 12, 15:36 UTC
Jun 19, 2025
Jun 18, 2025
Completed - The scheduled maintenance has been completed.
Jun 18, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 10:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 17, 01:33 UTC
Jun 17, 2025
Completed - The scheduled maintenance has been completed.
Jun 17, 06:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 06:15 UTC
Scheduled - We will be undergoing scheduled maintenance during this time. While maintenance is in progress, you may experience brief periods of intermittent availability.
Jun 17, 06:05 UTC
Completed - The scheduled maintenance has been completed.
Jun 17, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 22:00 UTC
Scheduled - Dear Valued Partner,

We would like to inform you of an upcoming scheduled maintenance activity on one of our Signal Transfer Points (STPs) as part of a major system update.

Purpose of Maintenance:
This update is part of our continuous efforts to enhance the stability and performance of our signaling infrastructure.

Expected Impact:
While traffic and signaling load will be dynamically managed by our redundant STP nodes, intermittent connectivity may occur on affected links during the maintenance window. This could translate into delayed times to latch on the network or SMS services.

We appreciate your understanding and cooperation as we work to improve our services. Please do not hesitate to contact our NOC should you require further information or assistance during the maintenance window.

Jun 2, 11:59 UTC