Telna

Partially Degraded Service

About This Site

Welcome to Telna's home for real-time information on system status and security. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Connect Platform Operational
Connect for Wholesale Operational
Whitelist Management Operational
Connect Frontend Operational
Connect API Operational
Webhook Operational
IMSI 2 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 3 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 4 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 7 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 8 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 9 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 10 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 12 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 13 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 14 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 17 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 18 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 19 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 20 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 21 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 22 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 23 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 25 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 26 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 27 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 28 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
Third Party Components Degraded Performance
Stripe API Operational
Slack Messaging Degraded Performance
Slack Notifications Operational
Freshdesk INCOMING EMAILS Operational
Freshdesk FRESHFONE Operational
Freshdesk LIVECHAT Operational
Freshdesk OUTGOING EMAILS Operational
Freshdesk WEB APP Operational
Freshdesk AGENT COLLISION Operational
Freshdesk REPORTS SERVICE Operational
Freshdesk SOCIAL Operational
Freshdesk EMAIL NOTIFICATIONS Operational
Freshdesk SEARCH Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance Notification – STP Node Update Jun 12, 2025 22:00 - Jun 13, 2025 02:00 UTC

Dear Valued Partner,

We would like to inform you of an upcoming scheduled maintenance activity on one of our Signal Transfer Points (STPs) as part of a major system update.

Purpose of Maintenance:
This update is part of our continuous efforts to enhance the stability and performance of our signaling infrastructure.

Expected Impact:
While traffic and signaling load will be dynamically managed by our redundant STP nodes, intermittent connectivity may occur on affected links during the maintenance window. This could translate into delayed times to latch on the network or SMS services.

We appreciate your understanding and cooperation as we work to improve our services. Please do not hesitate to contact our NOC should you require further information or assistance during the maintenance window.
Posted on Jun 02, 2025 - 11:59 UTC
Jun 10, 2025
Connect Platform Maintenance
Completed - The scheduled maintenance has been completed.
Jun 10, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 06:30 UTC
Scheduled - We will be undergoing scheduled maintenance during this time. While no impact is expected, you may experience brief period of intermittent access to Connect Portal and API while maintenance is in progress.
Jun 10, 06:20 UTC
Scheduled Maintenance Notification – STP Node Update - extension
Completed - The scheduled maintenance has been completed.
Jun 10, 05:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 02:15 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 10, 02:12 UTC
Scheduled Maintenance Notification – STP Node Update
Completed - The scheduled maintenance has been completed.
Jun 10, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 22:00 UTC
Scheduled - Dear Valued Partner,

We would like to inform you of an upcoming scheduled maintenance activity on one of our Signal Transfer Points (STPs) as part of a major system update.

Purpose of Maintenance:
This update is part of our continuous efforts to enhance the stability and performance of our signaling infrastructure.

Expected Impact:
While traffic and signaling load will be dynamically managed by our redundant STP nodes, intermittent connectivity may occur on affected links during the maintenance window. This could translate into delayed times to latch on the network or SMS services.

We appreciate your understanding and cooperation as we work to improve our services. Please do not hesitate to contact our NOC should you require further information or assistance during the maintenance window.
Jun 2, 11:57 UTC
Jun 9, 2025
Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025
CS Maintenance Window
Completed - The scheduled maintenance has been completed.
Jun 2, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 22:00 UTC
Scheduled - We will be undergoing maintenance at this time. There could be SMS and voice connectivity intermittence while performing the activities
Jun 2, 17:56 UTC
Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

May 29, 2025

No incidents reported.

May 28, 2025
NA & EU PS Maintenance Window
Completed - The scheduled maintenance has been completed.
May 28, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 19:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
May 21, 11:06 UTC
Connect Platform Maintenance
Completed - The scheduled maintenance has been completed.
May 28, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 07:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time. While no impact is expected, you may experience brief periods of API unavailability.
May 27, 15:46 UTC
May 27, 2025
NA PS Maintenance Window
Completed - The scheduled maintenance has been completed.
May 27, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 19:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
May 21, 11:03 UTC
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