Telna
Investigating - Due to the current challenging situation in the region, we have been notified by our roaming partner in Kuwait that they have been instructed to block data roaming services for all inbound roamers in Kuwait with immediate effect.
We are monitoring the service status and will keep you informed once it is restored.

Mar 09, 2026 - 11:33 UTC

About This Site

Welcome to Telna's home for real-time information on system status and security. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Connect Platform Operational
Connect for Wholesale Operational
Whitelist Management Operational
Connect Frontend Operational
Connect API Operational
Webhook Operational
Connect Flex Operational
RADIUS Proxy Operational
IMSI 2 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 3 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 4 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 7 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 8 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 9 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 10 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 12 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 13 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 14 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 17 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 18 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 19 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 20 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 21 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 22 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 23 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 25 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 26 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 27 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 28 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 29 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 30 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 31 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 32 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 33 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
Third Party Components Operational
Stripe API Operational
Slack Messaging Operational
Slack Notifications Operational
Freshdesk INCOMING EMAILS Operational
Freshdesk FRESHFONE Operational
Freshdesk LIVECHAT Operational
Freshdesk OUTGOING EMAILS Operational
Freshdesk WEB APP Operational
Freshdesk AGENT COLLISION Operational
Freshdesk REPORTS SERVICE Operational
Freshdesk SOCIAL Operational
Freshdesk EMAIL NOTIFICATIONS Operational
Freshdesk SEARCH Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Connect Platform Maintenance (EM-84) Mar 12, 2026 10:00-14:00 UTC

We will be undergoing scheduled maintenance during this time. While maintenance is in progress, you may experience brief periods of intermittent availability
Posted on Mar 11, 2026 - 08:52 UTC

Connect Platform Maintenance (EM-83) Mar 12, 2026 10:00-10:30 UTC

We will be undergoing scheduled maintenance during this time. While maintenance is in progress, you may experience brief periods of intermittent availability
Posted on Mar 11, 2026 - 08:51 UTC

Connect Platform Maintenance (EM-67) Mar 12, 2026 10:00-14:00 UTC

We will be undergoing scheduled maintenance during this time. While maintenance is in progress, you may experience brief periods of intermittent availability
Posted on Mar 11, 2026 - 16:05 UTC

APAC PS Maintenance Window (TM-910) Mar 12, 2026 14:00-15:00 UTC

We will be performing scheduled maintenance during this time.
Expected Customer Impact:
No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.

Posted on Mar 11, 2026 - 15:57 UTC

NA PS Maintenance Window (TM-914) Mar 12, 2026 18:00-19:00 UTC

We will be performing scheduled maintenance during this time.
Expected Customer Impact:
No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.

Posted on Mar 11, 2026 - 16:01 UTC

NA Preventive Maintenance Window (TM-921) Mar 12, 2026 20:00-21:00 UTC

We will be performing scheduled maintenance during this time.
Expected Customer Impact:
No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.

Posted on Mar 11, 2026 - 16:02 UTC

Connect Platform Maintenance - eSIM Vendor Infrastructure Upgrade Mar 16, 2026 04:00-08:00 UTC

We do not anticipate any significant service degradation; however, there may be a short interruption during the upgrade.
Posted on Mar 12, 2026 - 02:42 UTC

PS Maintenance (TM-901) Mar 16, 2026 04:30-05:00 UTC

We will be performing scheduled maintenance during this time.
Expected Customer Impact:
No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.

Posted on Mar 11, 2026 - 15:53 UTC

Connect Platform Maintenance (EM-85) Mar 17, 2026 10:00-13:00 UTC

We will be undergoing scheduled maintenance during this time. While maintenance is in progress, you may experience brief periods of intermittent availability
Posted on Mar 11, 2026 - 16:08 UTC

CS and SMS Maintenance Window (TM-797) Mar 17, 2026 15:30-17:00 UTC

We will be undergoing scheduled maintenance during this time

Expected Customer Impact: No service impact is expected

Posted on Mar 11, 2026 - 15:56 UTC

DRA Maintenance Window (TM-925) Mar 18, 2026 16:00-18:00 UTC

We will be performing scheduled maintenance during this time.
Expected Customer Impact:
No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.

Posted on Mar 11, 2026 - 15:54 UTC
Mar 12, 2026

No incidents reported today.

Mar 11, 2026
Completed - The scheduled maintenance has been completed.
Mar 11, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 17:00 UTC
Scheduled - We will be performing scheduled maintenance during this time.
Expected Customer Impact:
No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.

Mar 11, 15:59 UTC
Completed - The scheduled maintenance has been completed.
Mar 11, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 09:30 UTC
Scheduled - We will be performing scheduled maintenance during this time.
Expected Customer Impact:
No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.

Mar 4, 15:36 UTC
Mar 10, 2026
Completed - The scheduled maintenance has been completed.
Mar 10, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 15:30 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Expected Customer Impact: No service impact is expected.

Mar 4, 15:34 UTC
Mar 9, 2026

Unresolved incident: Data roaming services in Kuwait.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026
Completed - The scheduled maintenance has been completed.
Mar 6, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 09:30 UTC
Scheduled - We will be performing scheduled maintenance during this time.

Expected Customer Impact:
No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.

Feb 26, 09:51 UTC
Mar 5, 2026
Completed - The scheduled maintenance has been completed.
Mar 5, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 10:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time. While maintenance is in progress, you may experience brief periods of intermittent availability
Mar 5, 08:40 UTC
Mar 4, 2026
Completed - The scheduled maintenance has been completed.
Mar 4, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 14:00 UTC
Scheduled - We will be performing scheduled maintenance during this time.
Expected Customer Impact:
No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.

Mar 4, 09:39 UTC
Completed - The scheduled maintenance has been completed.
Mar 4, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 09:30 UTC
Scheduled - We will be performing scheduled maintenance during this time.

Expected Customer Impact:
No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.

Feb 26, 09:40 UTC
Mar 3, 2026
Completed - The scheduled maintenance has been completed.
Mar 3, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 15:30 UTC
Scheduled - We will be undergoing scheduled maintenance during this time

Expected Customer Impact: No service impact is expected

Feb 26, 09:35 UTC
Mar 2, 2026
Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026
Completed - The scheduled maintenance has been completed.
Feb 26, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 21:00 UTC
Scheduled - We will be performing scheduled maintenance during this time.
Expected Customer Impact:
No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.

Feb 25, 13:26 UTC
Completed - The scheduled maintenance has been completed.
Feb 26, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 17:00 UTC
Scheduled - We will be performing scheduled maintenance during this time.
No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.

Feb 26, 16:59 UTC
Completed - The scheduled maintenance has been completed.
Feb 26, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 15:00 UTC
Scheduled - We will be performing scheduled maintenance during this time.
Expected Customer Impact:
No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.

Feb 25, 13:23 UTC
Completed - The scheduled maintenance has been completed.
Feb 26, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 10:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time. While maintenance is in progress, you may experience brief periods of intermittent availability.
Feb 25, 13:21 UTC