All Systems Operational

About This Site

Welcome to Telna's home for real-time information on system status and security. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Connect Platform Operational
Connect for Wholesale Operational
Whitelist Management Operational
Connect Frontend Operational
Connect API Operational
Webhook Operational
Connect Flex Operational
RADIUS Proxy Operational
Online Charging System Operational
IMSI 2 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 3 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 4 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 7 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 8 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 9 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 10 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 12 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 13 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 14 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 17 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 18 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 19 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 20 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 21 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 22 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 23 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 25 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 26 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 27 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 28 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 29 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 30 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 31 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 32 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 33 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
Third Party Components Operational
Stripe API Operational
Slack Messaging Operational
Slack Notifications Operational
Freshdesk INCOMING EMAILS Operational
Freshdesk FRESHFONE Operational
Freshdesk LIVECHAT Operational
Freshdesk OUTGOING EMAILS Operational
Freshdesk WEB APP Operational
Freshdesk AGENT COLLISION Operational
Freshdesk REPORTS SERVICE Operational
Freshdesk SOCIAL Operational
Freshdesk EMAIL NOTIFICATIONS Operational
Freshdesk SEARCH Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

US PGW Preventive Maintenance Window (TM-1456) Oct 13, 2026 07:00-11:00 UTC

We will be performing scheduled maintenance during this time.
Expected Customer Impact:
No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
Posted on Oct 08, 2026 - 17:42 UTC

SignalingHub Platform Maintenance (EM-335) Oct 13, 2026 14:00-19:00 UTC

We will be undergoing scheduled maintenance during this time. While maintenance is in progress, you may experience brief periods of intermittent availability. Traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
Posted on Oct 07, 2026 - 14:55 UTC

NA & EU PS Maintenance Window (TM-1434) Oct 13, 2026 20:00-21:30 UTC

We will be performing scheduled maintenance during this time.
Expected Customer Impact:
No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
Posted on Sep 30, 2026 - 14:50 UTC

SignalingHub Platform Maintenance (EM-336) Oct 14, 2026 15:00-18:00 UTC

We will be undergoing scheduled maintenance during this time. While maintenance is in progress, you may experience brief periods of intermittent availability. Traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
Posted on Oct 07, 2026 - 14:56 UTC

DRA Links Maintenance Window (TM-1431) Oct 20, 2026 07:00-11:00 UTC

We will be performing scheduled maintenance during this time.
Expected Customer Impact:
No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
Posted on Oct 07, 2026 - 14:58 UTC

SignalingHub Site Redundancy Failover Validation Maintenance Window (TM-1446) Oct 21, 2026 21:00-23:00 UTC

As part of our regular SignalingHub site redundancy and failover validation activities, we will perform a controlled production signaling failover involving our SignalingHubs, STPs, and DRAs.

The purpose of this maintenance is to validate that our site-level redundancy and traffic failover mechanisms operate as expected and remain fully prepared to support service continuity in the event of a site or infrastructure failure.

Expected Customer Impact:
During the controlled traffic failover, brief service interruptions may occur. Traffic is expected to be handled by the existing redundancy mechanisms, and any impacted signaling transactions or services should automatically recover upon subsequent retry attempts.

Our teams will closely monitor the infrastructure, signaling traffic, and overall service behavior throughout the maintenance window to ensure the failover and subsequent recovery operate as expected.
Posted on Oct 07, 2026 - 16:10 UTC

Oct 12, 2026

Preventive NA PS Maintenance Window (TM-1413)
Completed - The scheduled maintenance has been completed.
Oct 12, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 11:00 UTC
Scheduled - We will be performing scheduled maintenance during this time.
Expected Customer Impact:
No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
Oct 8, 17:37 UTC
Connect Platform Maintenance (EM-337)
Completed - The scheduled maintenance has been completed.
Oct 12, 11:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 10:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time. While maintenance is in progress, you may experience brief periods of intermittent availability
Oct 7, 16:14 UTC

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

EU & NA PS Maintenance Window (TM-1433)
Completed - The scheduled maintenance has been completed.
Oct 8, 21:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 20:00 UTC
Scheduled - We will be performing scheduled maintenance during this time.
Expected Customer Impact:
No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
Sep 30, 14:44 UTC
NA PGW maintenance (TM-1213)
Completed - The scheduled maintenance has been completed.
Oct 8, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 08:00 UTC
Scheduled - We will be performing scheduled maintenance during this time.

Expected Radius Customer Impact:
Customer service impact is expected for listed customer below during 30m. Cluster will be unavailable for the duration of the Maintenance Window. After activity is finished the traffic on the cluster will be resumed, starting with the customers that have this dependency.

For the rest of wholesale sessions:
No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
Oct 1, 13:24 UTC

Oct 7, 2026

APAC PS Maintenance Window (TM-1451)
Completed - The scheduled maintenance has been completed.
Oct 7, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 20:30 UTC
Scheduled - We will be performing scheduled maintenance during this time.
Expected Customer Impact:
No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
Oct 7, 14:47 UTC
STP Maintenance Window (TM-1427)
Completed - The scheduled maintenance has been completed.
Oct 7, 15:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 14:00 UTC
Scheduled - We will be performing scheduled maintenance during this time.
Expected Customer Impact:
No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
Oct 6, 18:35 UTC
Preventive NA PS Maintenance Window (TM-1413)
Completed - The scheduled maintenance has been completed.
Oct 7, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 08:30 UTC
Scheduled - We will be performing scheduled maintenance during this time.
Expected Customer Impact:
No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
Oct 1, 13:22 UTC

Oct 6, 2026

APAC PS Maintenance Window (TM-1432)
Completed - The scheduled maintenance has been completed.
Oct 6, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 15:30 UTC
Scheduled - We will be performing scheduled maintenance during this time.
Expected Customer Impact:
No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
Oct 1, 15:11 UTC
DRA Links Maintenance Window (TM-1431)
Completed - The scheduled maintenance has been completed.
Oct 6, 08:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 07:00 UTC
Scheduled - We will be performing scheduled maintenance during this time.
Expected Customer Impact:
No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
Sep 30, 14:39 UTC

Oct 5, 2026

STP Maintenance Window (TM-1425)
Completed - The scheduled maintenance has been completed.
Oct 5, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 16:00 UTC
Scheduled - We will be performing scheduled maintenance during this time.
Expected Customer Impact:
No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
Sep 30, 14:26 UTC
STP Maintenance Window (TM-1427)
Completed - The scheduled maintenance has been completed.
Oct 5, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 11:00 UTC
Scheduled - We will be performing scheduled maintenance during this time.
Expected Customer Impact:
No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
Oct 1, 15:35 UTC
HSS Maintenance Window (TM-1428)
Completed - The scheduled maintenance has been completed.
Oct 5, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 08:00 UTC
Scheduled - We will be performing scheduled maintenance during this time.
Expected Customer Impact:
No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
Sep 30, 14:33 UTC

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

APAC PS Maintenance Window (TM-1419)
Completed - The scheduled maintenance has been completed.
Oct 1, 21:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 20:00 UTC
Scheduled - We will be performing scheduled maintenance during this time.
Expected Customer Impact:
No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
Oct 1, 15:08 UTC
Preventive DRA Maintenence Window (TM-1437)
Completed - The scheduled maintenance has been completed.
Oct 1, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 18:00 UTC
Scheduled - We will be performing scheduled maintenance during this time.
Expected Customer Impact:
No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
Oct 1, 17:28 UTC
TelnaHub Platform Maintenance (EM-326)
Completed - The scheduled maintenance has been completed.
Oct 1, 17:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 14:30 UTC
Scheduled - We will be undergoing scheduled maintenance during this time. While maintenance is in progress, you may experience brief periods of intermittent availability
Sep 29, 15:12 UTC
Preventive DRA Maintenence Window (TM-1437)
Completed - The scheduled maintenance has been completed.
Oct 1, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 15:00 UTC
Scheduled - We will be performing scheduled maintenance during this time.
Expected Customer Impact:
No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
Oct 1, 14:57 UTC

Sep 30, 2026

DXB PGW Maintenance (TM-1419)
Completed - The scheduled maintenance has been completed.
Sep 30, 21:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 20:00 UTC
Scheduled - We will be performing scheduled maintenance during this time.
Expected Customer Impact:
No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
Sep 23, 14:05 UTC
Voice Services Maintenance (TM-1416)
Completed - The scheduled maintenance has been completed.
Sep 30, 16:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 15:00 UTC
Scheduled - We will be performing scheduled maintenance during this time.
Expected Customer Impact:
No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
Sep 30, 14:13 UTC
STP Maintenance Window (TM-1427)
Completed - The scheduled maintenance has been completed.
Sep 30, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 15:30 UTC
Scheduled - We will be performing scheduled maintenance during this time.
Expected Customer Impact:
No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
Sep 30, 14:14 UTC
Preventive NA PS Maintenance Window (TM-1413)
Completed - The scheduled maintenance has been completed.
Sep 30, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 08:30 UTC
Scheduled - No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
Sep 18, 19:34 UTC

Sep 29, 2026

No incidents reported.

Sep 28, 2026

STP Maintenance Window (TM-1420)
Completed - The scheduled maintenance has been completed.
Sep 28, 13:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 12:00 UTC
Scheduled - We will be performing scheduled maintenance during this time.
Expected Customer Impact:
No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
Sep 23, 14:00 UTC
STP Maintenance Window (TM-1421)
Completed - The scheduled maintenance has been completed.
Sep 28, 11:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 10:00 UTC
Scheduled - We will be performing scheduled maintenance during this time.

Expected Customer Impact:
No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
Sep 28, 08:26 UTC
Connect Platform Maintenance (EM-325)
Completed - The scheduled maintenance has been completed.
Sep 28, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 10:30 UTC
Scheduled - We will be undergoing scheduled maintenance during this time. While maintenance is in progress, you may experience brief periods of intermittent availability
Sep 25, 17:59 UTC
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