Telna
Cronus Platform Maintenance - NON DOWNTIME
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 2025 - 10:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.

Access to Inventory and Billing Group Rate updates will be impacted during this period.
Jan 25, 2025 10:00-20:00 UTC

About This Site

Welcome to Telna's home for real-time information on system status and security. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Cronus Platform Under Maintenance
Cronus for Wholesale Under Maintenance
Whitelist Management Operational
Cronus Frontend Operational
Cronus API Operational
Webhook Operational
IMSI 2 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 3 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 4 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 7 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 8 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 9 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 10 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 12 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 13 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 14 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 17 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 18 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 19 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 20 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 21 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 22 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 23 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 25 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 26 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 27 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 28 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
Third Party Components Operational
Stripe API Operational
Slack Messaging Operational
Slack Notifications Operational
Freshdesk INCOMING EMAILS Operational
Freshdesk FRESHFONE Operational
Freshdesk LIVECHAT Operational
Freshdesk OUTGOING EMAILS Operational
Freshdesk WEB APP Operational
Freshdesk AGENT COLLISION Operational
Freshdesk REPORTS SERVICE Operational
Freshdesk SOCIAL Operational
Freshdesk EMAIL NOTIFICATIONS Operational
Freshdesk SEARCH Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 25, 2025

Unresolved incident: Cronus Platform Maintenance - NON DOWNTIME.

Jan 24, 2025

No incidents reported.

Jan 23, 2025

No incidents reported.

Jan 22, 2025
APAC Preventive PS MW
Completed - The scheduled maintenance has been completed.
Jan 22, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 14:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jan 21, 19:19 UTC
Jan 21, 2025

No incidents reported.

Jan 20, 2025

No incidents reported.

Jan 19, 2025

No incidents reported.

Jan 18, 2025
Cronus Platform Maintenance - NON DOWNTIME
Completed - The scheduled maintenance has been completed.
Jan 18, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 10:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.

Access to Inventory and Billing Group Rate updates will be impacted.
Jan 17, 15:34 UTC
Jan 17, 2025
DB preventive maintenance
Completed - The scheduled maintenance has been completed.
Jan 17, 18:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 16:45 UTC
Scheduled - We will be undergoing maintenance during this time. We don't expect service impact while the activities are completed.
Jan 17, 16:44 UTC
Jan 16, 2025
Cronus Platform Maintenance
Completed - The scheduled maintenance has been completed.
Jan 16, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 15:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.

Brief system degradation may be encountered during this period.
Jan 16, 14:08 UTC
Jan 15, 2025
eSIM Platform Vendor Service Degradation
Resolved - Hello,

This is to update you regarding the following incident:

Incident Status: Resolved

Description: This is to update you that the issue has been resolved.

We are closely monitoring the service and will provide updates if necessary.

Regards,
Telna Support
Jan 15, 19:59 UTC
Investigating - Hello,

This is to update you regarding the following incident:

Incident Status: Investigating

Description: We are observing a reoccurrence of the service degradation from our eSIM Platform vendor.

Service Impact: Devices may encounter issues activating eSIM.

The vendor's engineering team continues to work to resolve it as soon as possible.

Our team is closely monitoring the services, and we will keep you updated.

Regards,
Telna Support
Jan 15, 18:59 UTC
eSIM Platform Vendor Service Degradation
Resolved - Hello,

This is to update you regarding the following incident:

Incident Status: Resolved

Description: This is to update you that the issue has been resolved.

We are closely monitoring the service and will provide updates if necessary.
Jan 15, 17:29 UTC
Investigating - Hello,

This is to update you regarding the following incident:

Incident Status: Investigating

Description: We are observing a service degradation with the eSIM Platform vendor.

Service Impact: Devices may encounter issues activating eSIM.

The vendor's engineering team is working to resolve it as soon as possible.

We are constantly checking with them and monitoring the performance. We will keep you updated.

Regards,
Telna Support
Jan 15, 16:40 UTC
Jan 14, 2025
Cronus Platform Maintenance - NON DOWNTIME
Completed - The scheduled maintenance has been completed.
Jan 14, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 15:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.

Brief system degradation may be encountered for short periods during this time.
Jan 14, 13:23 UTC
Jan 13, 2025
HSS Preventive MW
Completed - The scheduled maintenance has been completed.
Jan 13, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 09:00 UTC
Scheduled - We will be undergoing maintenance at this time. No connectivity intermittence is expected while performing the activities
Jan 8, 16:31 UTC
Jan 12, 2025

No incidents reported.

Jan 11, 2025
Cronus Platform Maintenance - NON DOWNTIME
Completed - The scheduled maintenance has been completed.
Jan 11, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 10:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.

Access to Inventory and Billing Group Rates will be impacted during the period.
Jan 10, 19:52 UTC
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