Telna
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 09, 2026 - 00:00 UTC
Scheduled - Racking and cabling of the new server hardware in the racks of DFW.
Expected Customer Impact: No service impact is expected.

Feb 9, 2026 00:00 - Feb 10, 2026 23:30 UTC

About This Site

Welcome to Telna's home for real-time information on system status and security. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Connect Platform Operational
Connect for Wholesale Operational
Whitelist Management Operational
Connect Frontend Operational
Connect API Operational
Webhook Operational
Connect Flex Operational
RADIUS Proxy Operational
IMSI 2 Under Maintenance
Data Services EU Under Maintenance
Data Services NA Under Maintenance
Data Services APAC Under Maintenance
Voice/SMS Services Under Maintenance
IMSI 3 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 4 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 7 Under Maintenance
Data Services EU Under Maintenance
Data Services NA Under Maintenance
Data Services APAC Under Maintenance
Voice/SMS Services Under Maintenance
IMSI 8 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 9 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 10 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 12 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 13 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 14 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 17 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 18 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 19 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 20 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 21 Under Maintenance
Data Services EU Under Maintenance
Data Services NA Under Maintenance
Data Services APAC Under Maintenance
Voice/SMS Services Under Maintenance
IMSI 22 Under Maintenance
Data Services EU Under Maintenance
Data Services NA Under Maintenance
Data Services APAC Under Maintenance
Voice/SMS Services Under Maintenance
IMSI 23 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 25 Under Maintenance
Data Services EU Under Maintenance
Data Services NA Under Maintenance
Data Services APAC Under Maintenance
Voice/SMS Services Under Maintenance
IMSI 26 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 27 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 28 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 29 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 30 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 31 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 32 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 33 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
Third Party Components Operational
Stripe API Operational
Slack Messaging Operational
Slack Notifications Operational
Freshdesk INCOMING EMAILS Operational
Freshdesk FRESHFONE Operational
Freshdesk LIVECHAT Operational
Freshdesk OUTGOING EMAILS Operational
Freshdesk WEB APP Operational
Freshdesk AGENT COLLISION Operational
Freshdesk REPORTS SERVICE Operational
Freshdesk SOCIAL Operational
Freshdesk EMAIL NOTIFICATIONS Operational
Freshdesk SEARCH Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

CS Maintenance Window (TM-793) Feb 10, 2026 16:00-17:00 UTC

We will be undergoing scheduled maintenance during this time.
Expected Customer Impact: No service impact is expected.

Posted on Feb 04, 2026 - 15:05 UTC

ASH - New Server Hardware Racking, Cabling and Configuration (SM-57) Feb 11, 2026 00:00 - Feb 12, 2026 23:30 UTC

Racking and cabling of the new server hardware in the racks of ASH.
Expected Customer Impact: No service impact is expected.

Posted on Feb 04, 2026 - 15:43 UTC

TYK API Gateway Load Balancer Security Restriction (SM-50) Feb 11, 2026 12:30-13:00 UTC

Replace the existing security group on the API Gateway load balancer with a Cloudflare-restricted security group.
Posted on Feb 04, 2026 - 16:35 UTC

PS Maintenance Window (TM-782) Feb 11, 2026 16:00-17:00 UTC

We will be undergoing scheduled maintenance during this time.
Expected Customer Impact: No service impact is expected.

Posted on Feb 04, 2026 - 15:13 UTC

STP Maintenance Window (TM-776) Feb 12, 2026 15:00-17:00 UTC

We will be undergoing maintenance at this time. There could be connectivity intermittence while performing the activities
Posted on Feb 04, 2026 - 14:59 UTC

CS and SMS Maintenance Window (TM-797) Feb 12, 2026 16:30-18:30 UTC

We will be undergoing scheduled maintenance during this time
Expected Customer Impact: No service impact is expected

Posted on Feb 04, 2026 - 17:08 UTC

PS Maintenance Window (TM-778) Feb 16, 2026 09:30-10:30 UTC

We will be undergoing scheduled maintenance during this time.
Expected Customer Impact: No service impact is expected, nodes to be worked on will be drained beforehand, sessions will be handled by the pair node.

Posted on Feb 04, 2026 - 15:10 UTC
Feb 10, 2026
Completed - The scheduled maintenance has been completed.
Feb 10, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 09:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Expected Customer Impact: No service impact is expected.

Feb 4, 15:20 UTC
Feb 9, 2026
Completed - The scheduled maintenance has been completed.
Feb 9, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 16:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Expected Customer Impact: No service impact is expected.

Feb 4, 15:19 UTC
Completed - The scheduled maintenance has been completed.
Feb 9, 14:13 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 13:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time. While maintenance is in progress, you may experience brief periods of intermittent availability.
Feb 9, 08:56 UTC
Completed - The scheduled maintenance has been completed.
Feb 9, 12:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 09:15 UTC
Scheduled - We will be undergoing scheduled maintenance during this time. While maintenance is in progress, you may experience brief periods of intermittent availability.
Feb 9, 09:01 UTC
Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026
Completed - The scheduled maintenance has been completed.
Feb 5, 22:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 12:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Expected Customer Impact: No service impact is expected

Jan 29, 13:18 UTC
Completed - The scheduled maintenance has been completed.
Feb 5, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 15:30 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Expected Customer Impact: No service impact is expected.

Feb 4, 15:17 UTC
Completed - The scheduled maintenance has been completed.
Feb 5, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 09:30 UTC
Scheduled - We will be undergoing scheduled maintenance during this time
Expected Customer Impact: No service impact is expected

Jan 29, 13:49 UTC
Feb 4, 2026
Completed - The scheduled maintenance has been completed.
Feb 4, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 14:30 UTC
Scheduled - Scheduled maintenance will be carried out during this window.
Expected customer impact: During the maintenance period, SMS processing via SMPP and A2P may experience brief, temporary interruptions.

Jan 29, 13:44 UTC
Completed - The scheduled maintenance has been completed.
Feb 4, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 22:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time
Expected Customer Impact: No service impact is expected.

Feb 3, 16:24 UTC
Feb 3, 2026
Completed - The scheduled maintenance has been completed.
Feb 3, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 09:30 UTC
Scheduled - We will be undergoing scheduled maintenance during this time
Expected Customer Impact: No service impact is expected, concurrent sessions are going to be managed by the redundant node.

Jan 29, 14:51 UTC
Feb 2, 2026
Completed - The scheduled maintenance has been completed.
Feb 2, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 15:00 UTC
Scheduled - Scheduled maintenance will be carried out during this window.
Expected customer impact: During the maintenance period, SMS processing via SMPP and A2P may experience brief, temporary interruptions.

Jan 29, 13:37 UTC
Completed - The scheduled maintenance has been completed.
Feb 2, 12:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 09:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Expected Customer Impact: No service impact is expected.

Jan 29, 13:32 UTC
Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026
Completed - The scheduled maintenance has been completed.
Jan 30, 19:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 17:35 UTC
Scheduled - We will be undergoing maintenance at this time. No connectivity intermittence is expected
Jan 30, 17:33 UTC
Completed - The scheduled maintenance has been completed.
Jan 30, 17:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 15:30 UTC
Scheduled - We will be undergoing maintenance at this time. No connectivity intermittence is expected
Jan 30, 15:28 UTC
Completed - The scheduled maintenance has been completed.
Jan 30, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 21:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Expected Customer Impact: No service impact is expected.

Jan 29, 13:21 UTC
Jan 29, 2026
Jan 28, 2026

No incidents reported.

Jan 27, 2026
Completed - The scheduled maintenance has been completed.
Jan 27, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 15:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jan 21, 15:32 UTC
Completed - The scheduled maintenance has been completed.
Jan 27, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 10:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time. While maintenance is in progress, you may experience brief periods of intermittent availability.
Jan 21, 15:34 UTC
Completed - The scheduled maintenance has been completed.
Jan 27, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 10:30 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Expected Customer Impact: No service impact is expected.

Jan 21, 15:31 UTC