Telna

Partially Degraded Service

About This Site

Welcome to Telna's home for real-time information on system status and security. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Connect Platform Operational
Connect for Wholesale Operational
Whitelist Management Operational
Connect Frontend Operational
Connect API Operational
Webhook Operational
Connect Flex Operational
RADIUS Proxy Operational
Online Charging System Operational
IMSI 2 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 3 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 4 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 7 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 8 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 9 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 10 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 12 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 13 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 14 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 17 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 18 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 19 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 20 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 21 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 22 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 23 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 25 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 26 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 27 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 28 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 29 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 30 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 31 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 32 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 33 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
Third Party Components Degraded Performance
Stripe API Operational
Slack Messaging Degraded Performance
Slack Notifications Operational
Freshdesk INCOMING EMAILS Operational
Freshdesk FRESHFONE Operational
Freshdesk LIVECHAT Operational
Freshdesk OUTGOING EMAILS Operational
Freshdesk WEB APP Operational
Freshdesk AGENT COLLISION Operational
Freshdesk REPORTS SERVICE Operational
Freshdesk SOCIAL Operational
Freshdesk EMAIL NOTIFICATIONS Operational
Freshdesk SEARCH Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

SMSC Maintenance Window (TM-1330) Aug 19, 2026 17:00-18:00 UTC

No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
Posted on Aug 18, 2026 - 16:58 UTC

US PS Maintenance Window (TM-1310) Aug 20, 2026 07:00-08:00 UTC

No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
Posted on Aug 12, 2026 - 15:01 UTC

US PS Maintenance Window (TM-1325) Aug 20, 2026 17:00-18:00 UTC

No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
Posted on Aug 18, 2026 - 17:32 UTC

US PS Maintenance Window (TM-1326) Aug 20, 2026 18:00-19:00 UTC

No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
Posted on Aug 18, 2026 - 17:35 UTC

PS Maintenance Window (TM-1249) Sep 7, 2026 10:00-11:00 UTC

No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
Posted on Jul 22, 2026 - 17:44 UTC

Aug 18, 2026

No incidents reported today.

Aug 17, 2026

Completed - The scheduled maintenance has been completed.
Aug 17, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 16:30 UTC
Scheduled - We will be performing scheduled maintenance during this time.
Expected Customer Impact:
No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.

Aug 17, 16:24 UTC
Completed - The scheduled maintenance has been completed.
Aug 17, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 10:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time. While maintenance is in progress, you may experience brief periods of intermittent availability.
Aug 12, 15:04 UTC
Completed - The scheduled maintenance has been completed.
Aug 17, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 09:30 UTC
Scheduled - We will be undergoing scheduled maintenance during this time. While maintenance is in progress, you may experience brief periods of intermittent availability
Aug 14, 13:57 UTC

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

Completed - The scheduled maintenance has been completed.
Aug 13, 16:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 16:00 UTC
Scheduled - No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
Aug 12, 16:12 UTC
Completed - The scheduled maintenance has been completed.
Aug 13, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 10:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time. While maintenance is in progress, you may experience brief periods of intermittent availability
Aug 12, 15:05 UTC
Completed - The scheduled maintenance has been completed.
Aug 13, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 08:00 UTC
Scheduled - No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
Aug 12, 15:03 UTC

Aug 12, 2026

Completed - The scheduled maintenance has been completed.
Aug 12, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 16:00 UTC
Scheduled - No customer-facing impact is expected. Our redundancy mechanisms are in place to handle traffic seamlessly, and any momentary disruption would recover automatically.
Aug 5, 15:06 UTC

Aug 11, 2026

Completed - The scheduled maintenance has been completed.
Aug 11, 17:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 14:01 UTC
Scheduled - No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
Jul 29, 15:36 UTC
Completed - The scheduled maintenance has been completed.
Aug 11, 16:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 14:00 UTC
Scheduled - No customer-facing impact is expected. Our redundancy mechanisms are in place to handle traffic seamlessly, and any momentary disruption would recover automatically.
Aug 5, 15:03 UTC

Aug 10, 2026

Completed - The scheduled maintenance has been completed.
Aug 10, 15:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 14:30 UTC
Scheduled - No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
Aug 10, 14:02 UTC
Completed - The scheduled maintenance has been completed.
Aug 10, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 09:00 UTC
Scheduled - No customer-facing impact is expected. Our redundancy mechanisms are in place to handle traffic seamlessly, and any momentary disruption would recover automatically.
Aug 5, 15:04 UTC

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

Completed - The scheduled maintenance has been completed.
Aug 5, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 10:30 UTC
Scheduled - We will be undergoing scheduled maintenance during this time. While maintenance is in progress, you may experience brief periods of intermittent availability.
Aug 5, 09:33 UTC
Completed - The scheduled maintenance has been completed.
Aug 5, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 08:00 UTC
Scheduled - No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
Aug 4, 15:20 UTC

Aug 4, 2026

Completed - The scheduled maintenance has been completed.
Aug 4, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 14:00 UTC
Scheduled - No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
Jul 29, 15:41 UTC
Completed - The scheduled maintenance has been completed.
Aug 4, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 15:00 UTC
Scheduled - No customer-facing impact is expected. Our redundancy mechanisms are in place to handle traffic seamlessly, and any momentary disruption would recover automatically.
Aug 4, 11:22 UTC
Completed - The scheduled maintenance has been completed.
Aug 4, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 08:00 UTC
Scheduled - No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
Jul 29, 15:43 UTC