Telna
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 2025 - 09:00 UTC
Scheduled - We will be undergoing maintenance at this time. No connectivity intermittence is expected
Feb 18, 2025 09:00-17:00 UTC

About This Site

Welcome to Telna's home for real-time information on system status and security. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Cronus Platform Under Maintenance
Cronus for Wholesale Under Maintenance
Whitelist Management Operational
Cronus Frontend Operational
Cronus API Operational
Webhook Operational
IMSI 2 Under Maintenance
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Under Maintenance
IMSI 3 Under Maintenance
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Under Maintenance
IMSI 4 Under Maintenance
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Under Maintenance
IMSI 7 Under Maintenance
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Under Maintenance
IMSI 8 Under Maintenance
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Under Maintenance
IMSI 9 Under Maintenance
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Under Maintenance
IMSI 10 Under Maintenance
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Under Maintenance
IMSI 12 Under Maintenance
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Under Maintenance
IMSI 13 Under Maintenance
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Under Maintenance
IMSI 14 Under Maintenance
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Under Maintenance
IMSI 17 Under Maintenance
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Under Maintenance
IMSI 18 Under Maintenance
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Under Maintenance
IMSI 19 Under Maintenance
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Under Maintenance
IMSI 20 Under Maintenance
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Under Maintenance
IMSI 21 Under Maintenance
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Under Maintenance
IMSI 22 Under Maintenance
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Under Maintenance
IMSI 23 Under Maintenance
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Under Maintenance
IMSI 25 Under Maintenance
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Under Maintenance
IMSI 26 Under Maintenance
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Under Maintenance
IMSI 27 Under Maintenance
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Under Maintenance
IMSI 28 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
Third Party Components Operational
Stripe API Operational
Slack Messaging Operational
Slack Notifications Operational
Freshdesk INCOMING EMAILS Operational
Freshdesk FRESHFONE Operational
Freshdesk LIVECHAT Operational
Freshdesk OUTGOING EMAILS Operational
Freshdesk WEB APP Operational
Freshdesk AGENT COLLISION Operational
Freshdesk REPORTS SERVICE Operational
Freshdesk SOCIAL Operational
Freshdesk EMAIL NOTIFICATIONS Operational
Freshdesk SEARCH Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
HSS Maintenance Window (Part 2) Feb 19, 2025 11:00-19:00 UTC
We will be undergoing maintenance at this time. No connectivity intermittence is expected
Posted on Feb 14, 2025 - 11:08 UTC
Paris Edge-Router Maintenance Window Feb 20, 2025 00:30-03:30 UTC
During this time, one of our infrastructure providers will be undergoing maintenance.
As a result, there may be some signaling disturbances while redundancy mechanisms take over the traffic.

Posted on Feb 17, 2025 - 19:31 UTC
Past Incidents
Feb 18, 2025

Unresolved incident: HSS Maintenance Window (Part 1).

Feb 17, 2025

No incidents reported.

Feb 16, 2025

No incidents reported.

Feb 15, 2025

No incidents reported.

Feb 14, 2025
Resolved - Hello,

This is to update you regarding the following incident:

Incident Status: Resolved

Description: This is to update you that the issue has been resolved.

We are closely monitoring the service and will provide updates if necessary.

Regards,
Telna Support

Feb 14, 22:36 UTC
Monitoring - Hello,

This is to update you regarding the following incident:

Incident Status: Recovery

Description: We are currently in the recovery phase, and are monitoring improvements to API performance.

Our team is closely monitoring the services, and we will keep you updated.

Regards,
Telna Support

Feb 14, 21:52 UTC
Investigating - Hello,

This is to update you regarding the following incident:

Incident Status: Investigating

Description: We are currently experiencing a service degradation affecting API performance.

Service Impact: API calls might be delayed or unresponsive. There are no underlying network issues related to this incident.

We are working to resolve this issue as soon as possible and will keep you updated.

Regards,
Telna Support

Feb 14, 20:21 UTC
Feb 13, 2025

No incidents reported.

Feb 12, 2025
Completed - The scheduled maintenance has been completed.
Feb 12, 17:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 16:45 UTC
Scheduled - We will be undergoing maintenance at this time. No connectivity intermittence is expected
Feb 12, 16:23 UTC
Completed - The scheduled maintenance has been completed.
Feb 12, 15:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 13:15 UTC
Scheduled - We will be undergoing maintenance during this time.

Brief system performance and degradation may be encountered during this period.

Feb 12, 13:02 UTC
Feb 11, 2025
Completed - The scheduled maintenance has been completed.
Feb 11, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 15:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Feb 11, 13:20 UTC
Completed - The scheduled maintenance has been completed.
Feb 11, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 06:30 UTC
Scheduled - Our IMSI 25 MNO partner will be undergoing DNS maintenance to optimize performance at this time. No service impact is expected.

APN: globaldata
Breakouts: US, EU, SGP

Feb 7, 20:35 UTC
Feb 10, 2025

No incidents reported.

Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025
Completed - The scheduled maintenance has been completed.
Feb 6, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 13:00 UTC
Scheduled - We will be undergoing maintenance at this time.
Jan 30, 17:55 UTC
Feb 5, 2025

No incidents reported.

Feb 4, 2025

No incidents reported.