Telna

All Systems Operational

About This Site

Welcome to Telna's home for real-time information on system status and security. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Cronus Platform Operational
Cronus for Wholesale Operational
Whitelist Management Operational
Cronus Frontend Operational
Cronus API Operational
Webhook Operational
IMSI 2 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 3 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 4 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 7 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 8 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 9 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 10 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 12 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 13 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 14 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 17 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 18 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 19 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 20 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 21 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 22 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 23 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 25 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 26 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 27 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 28 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
Third Party Components Operational
Stripe API Operational
Slack Messaging Operational
Slack Notifications Operational
Freshdesk INCOMING EMAILS Operational
Freshdesk FRESHFONE Operational
Freshdesk LIVECHAT Operational
Freshdesk OUTGOING EMAILS Operational
Freshdesk WEB APP Operational
Freshdesk AGENT COLLISION Operational
Freshdesk REPORTS SERVICE Operational
Freshdesk SOCIAL Operational
Freshdesk EMAIL NOTIFICATIONS Operational
Freshdesk SEARCH Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 24, 2025
Preventive GTP Proxy MW
Completed - The scheduled maintenance has been completed.
Apr 24, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 17:00 UTC
Scheduled - We will be undergoing maintenance at this time. No connectivity intermittence is expected
Apr 23, 17:13 UTC
Data service degradation
Resolved - Hello,

We’ve observed a full recovery of the service. All connection issues have been resolved, and performance is stable.

Impact: No further disruptions are expected.

Thank you for your patience. Please reach out if you experience any ongoing issues.

Regards,

Telna Support
Apr 24, 10:16 UTC
Monitoring - Hello,

This is to update you regarding the following incident:

Incident Status: Monitoring

Description: We’re seeing signs of service recovery and continuing to closely monitor performance.

Service Impact: Some devices may still face issues with new connections, but existing sessions are stable.

We expect further improvement shortly and will keep you updated with any changes.

Regards,

Telna Support
Apr 24, 09:53 UTC
Investigating - Hello,

This is to update you regarding the following incident:

Incident Status: Investigating

Description: In the last hour we are experiencing a service degradation, this may affect new network interactions.

Service Impact: Devices may encounter issues with new connections.
Existing sessions remain unaffected.

We are working to resolve this issue as soon as possible and will keep you updated.

Regards,
Telna Support
Apr 24, 07:32 UTC
Support Line Maintenance Window
Completed - The scheduled maintenance has been completed.
Apr 24, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 19:30 UTC
Scheduled - We will be performing scheduled maintenance on our main support line. During this period, the line may be temporarily unavailable.

Impact: Support Line Availability

For immediate assistance, please contact us at our alternative support number: +1 888 448 3518.

Regards,
Telna Support
Apr 23, 19:24 UTC
Preventive EU PS Maintenance Window
Completed - The scheduled maintenance has been completed.
Apr 24, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 22:00 UTC
Scheduled - We will be undergoing maintenance at this time. No connectivity intermittence while performing the activities is expected
Apr 10, 16:41 UTC
Apr 23, 2025
Preventive CS Maintenance Window
Completed - The scheduled maintenance has been completed.
Apr 23, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 20:00 UTC
Scheduled - We will be undergoing maintenance at this time. There could be connectivity intermittence while performing the activities
Apr 23, 16:23 UTC
CS Maintenance Window
Completed - The scheduled maintenance has been completed.
Apr 23, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 15:01 UTC
Scheduled - We will be undergoing maintenance at this time. No connectivity intermittence is expected
Apr 16, 11:48 UTC
PS Maintenance Window
Completed - The scheduled maintenance has been completed.
Apr 23, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 10:01 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 16, 11:54 UTC
HSS Preventive MW
Completed - The scheduled maintenance has been completed.
Apr 23, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 10:00 UTC
Scheduled - We will be undergoing maintenance at this time. No connectivity intermittence while performing the activities is expected
Apr 23, 08:06 UTC
Preventive EU PS Maintenance Window
Completed - The scheduled maintenance has been completed.
Apr 23, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 22:00 UTC
Scheduled - We will be undergoing maintenance at this time. No connectivity intermittence is expected
Apr 9, 20:50 UTC
Apr 22, 2025
STP Maintenance Window
Completed - The scheduled maintenance has been completed.
Apr 22, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 15:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 16, 11:53 UTC
Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025
STP Maintenance Window
Completed - The scheduled maintenance has been completed.
Apr 15, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 14:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 14, 17:58 UTC
Apr 14, 2025
Preventive SMS MW
Completed - The scheduled maintenance has been completed.
Apr 14, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 14:00 UTC
Scheduled - We will be undergoing maintenance at this time. There could be SMS intermittence while performing the activities
Apr 14, 13:43 UTC
Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

No incidents reported.

Apr 10, 2025
Preventive HSS MW
Completed - The scheduled maintenance has been completed.
Apr 10, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 16:00 UTC
Scheduled - We will be undergoing maintenance at this time. No connectivity intermittence while performing the activities is expected
Apr 10, 15:59 UTC
Connect Platform Maintenance
Completed - The scheduled maintenance has been completed.
Apr 10, 13:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 13:20 UTC
Scheduled - We will be undergoing scheduled maintenance during this time. While no impact is expected, you may experience brief period of intermittent access to Connect Portal while maintenance is in progress.
Apr 10, 13:19 UTC
HSS Preventive MW
Completed - The scheduled maintenance has been completed.
Apr 10, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 08:00 UTC
Scheduled - We will be undergoing maintenance at this time. No connectivity intermittence is expected
Apr 9, 09:52 UTC
Preventive EU PS Maintenance Window
Completed - The scheduled maintenance has been completed.
Apr 10, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 22:00 UTC
Scheduled - We will be undergoing maintenance at this time. No connectivity intermittence is expected
Apr 9, 20:51 UTC
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