Telna

Partially Degraded Service

About This Site

Welcome to Telna's home for real-time information on system status and security. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Connect Platform Operational
Connect for Wholesale Operational
Whitelist Management Operational
Connect Frontend Operational
Connect API Operational
Webhook Operational
Connect Flex Operational
RADIUS Proxy Operational
Online Charging System Operational
IMSI 2 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 3 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 4 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 7 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 8 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 9 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 10 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 12 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 13 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 14 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 17 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 18 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 19 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 20 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 21 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 22 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 23 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 25 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 26 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 27 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 28 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 29 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 30 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 31 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 32 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
IMSI 33 Operational
Data Services EU Operational
Data Services NA Operational
Data Services APAC Operational
Voice/SMS Services Operational
Third Party Components Degraded Performance
Stripe API Operational
Slack Messaging Degraded Performance
Slack Notifications Operational
Freshdesk INCOMING EMAILS Operational
Freshdesk FRESHFONE Operational
Freshdesk LIVECHAT Operational
Freshdesk OUTGOING EMAILS Operational
Freshdesk WEB APP Operational
Freshdesk AGENT COLLISION Operational
Freshdesk REPORTS SERVICE Operational
Freshdesk SOCIAL Operational
Freshdesk EMAIL NOTIFICATIONS Operational
Freshdesk SEARCH Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

TelnaHub Platform Maintenance (EM-302) Aug 31, 2026 14:00-18:00 UTC

We will be undergoing scheduled maintenance during this time. While maintenance is in progress, you may experience brief periods of intermittent availability
Posted on Aug 26, 2026 - 16:24 UTC

HSS Maintenance Window (TM-1277) Sep 2, 2026 08:00-10:00 UTC

No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
Posted on Aug 26, 2026 - 16:25 UTC

STP Maintenance Window (TM-1342) Sep 3, 2026 12:30-13:30 UTC

No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
Posted on Aug 26, 2026 - 20:04 UTC

TelnaHub Platform Maintenance (EM-303) Sep 3, 2026 14:00-17:00 UTC

We will be undergoing scheduled maintenance during this time. While maintenance is in progress, you may experience brief periods of intermittent availability
Posted on Aug 26, 2026 - 16:27 UTC

Networking Preventive Maintenance (NM-846) Sep 3, 2026 21:00-23:00 UTC

No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
Posted on Aug 27, 2026 - 15:30 UTC

PS Maintenance Window (TM-1249) Sep 7, 2026 10:00-11:00 UTC

No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
Posted on Jul 22, 2026 - 17:44 UTC

US PS Maintenance Window (TM-1305) Sep 7, 2026 11:00-12:00 UTC

No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
Posted on Aug 26, 2026 - 20:06 UTC
Aug 28, 2026

No incidents reported today.

Aug 27, 2026
Completed - The scheduled maintenance has been completed.
Aug 27, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 08:30 UTC
Scheduled - No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
Aug 19, 15:49 UTC
Aug 26, 2026
Completed - The scheduled maintenance has been completed.
Aug 26, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 15:00 UTC
Scheduled - No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
Aug 19, 15:41 UTC
Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026
Completed - The scheduled maintenance has been completed.
Aug 20, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 18:01 UTC
Scheduled - No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
Aug 18, 17:35 UTC
Completed - The scheduled maintenance has been completed.
Aug 20, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 17:00 UTC
Scheduled - No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
Aug 18, 17:32 UTC
Aug 19, 2026
Completed - The scheduled maintenance has been completed.
Aug 19, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 18:01 UTC
Scheduled - No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
Aug 19, 15:32 UTC
Completed - The scheduled maintenance has been completed.
Aug 19, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 17:00 UTC
Scheduled - No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
Aug 18, 16:58 UTC
Aug 18, 2026

No incidents reported.

Aug 17, 2026
Completed - The scheduled maintenance has been completed.
Aug 17, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 16:30 UTC
Scheduled - We will be performing scheduled maintenance during this time.
Expected Customer Impact:
No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.

Aug 17, 16:24 UTC
Completed - The scheduled maintenance has been completed.
Aug 17, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 10:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time. While maintenance is in progress, you may experience brief periods of intermittent availability.
Aug 12, 15:04 UTC
Completed - The scheduled maintenance has been completed.
Aug 17, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 09:30 UTC
Scheduled - We will be undergoing scheduled maintenance during this time. While maintenance is in progress, you may experience brief periods of intermittent availability
Aug 14, 13:57 UTC
Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.